Fleet Management: Why Is It Important?

fleet management

The incidents of several boats’ malfunctioning over the years have brought some lessons for all of us. And this is among the reasons why fleet management is crucial. More than ever, there is a need to find ways of improving the fleet.

Save Up on Expensive Lawsuits

A poorly managed vessel is just something similar to a lawsuit that is most likely to happen. The moment you fail to get a regular maintenance check or fail to address a significant problem, consider the idea that the short let off from the inability of ensuring the adequate maintenance for the fleet is worthy of the cost, time and the likelihood of getting a lawsuit. Typically, the thought of a lawsuit would create a negative reaction. In order to avoid this, make sure that the crew is fully aware and properly taught about the value of fleet management, must follow the schedules of maintenance and best practices, and that they should regard the job of managing the fleet as a way to avoid lawsuits.

Safety First

A poorly managed fleet will certainly bring a negative image to the company and eventually affect the earnings. Most importantly, it also affects the welfare of others. A vessel that is considered unsafe may possibly have mechanical problems, be damaged by unpleasant weather and could put the lives of the crew and passengers at risk. If poorly managed, it also clearly violates the maritime law. The maintenance of the fleet must be included in the standard security procedures. The basics of maintenance should be integrated into every safety training in order to assure that the crew won’t fail on this.

Maintain a Clean Image

Any incident related to a fleet malfunctioning can be embarrassing and a tainted reputation may be difficult to repair. Too bad that a lot of companies fail to notice the age and the damage of the vessels, which could have been checked if properly monitored and communications tools have been updated, as well as, regular assessment of adequate maintenance schedules. Evaluating with an expert and forming the proper procedures would reduce some embarrassment than clean up the metaphorical and literal damage if an unsafe vessel is allowed to sail on the waters.

Save Up Money

Freight business is definitely an expensive investment, but managing fleet is an important part of that investment. Think of a vessel which has undergone proper weatherization. It may cost twice the price of fixing the damaged parts and prepare the vessel to sail again, why not put the money in weatherization? Take into consideration the managing fleet software that will let you check, oversee and schedule the regular fleet repair and maintenance. A little investment might eventually help save a few thousands.

Regardless of its size, your fleet is worthy of maintenance, given that it is the center of your business. Be proud of this investment and take this managing fleet seriously. The more adequate you operate, the more your business would run at ease.

Managed IT Services: Make Better Use Of Your Best Employees

managed it services

Running a business isn’t simple. There’s a lot of things that you need to focus on. Problems about Internet, phones, and the likes should not be something that you need to worry about. By hiring a provider that specializes in managed IT services, you’ll get everything that you need when it comes to your company’s communication needs and requirements.

With the tight competition in the market, businessmen really strive hard to thrive in the industry while meeting all their businesses’ demands. It can be a headache to spend a lot of money and time when there’s a downtime, crash, or whatever IT-related issues come up. These big leaders tend to focus on more important things that can help their companies gain more revenue. Therefore, getting managed IT services an excellent way to reduce the loads of work on IT personnel so they can also focus on other essential things at work. This also makes it easier to move stuff like emails, website hosting, VoIP and everything without splashing large sum of money.

Below are some of the benefits that you can get from managed services.

Better Network and IT Management

  • Constantly give you updates with regard to network availability, health, as well as performance.

  • Tight monitoring of security status in real time

  • Provides the best IT practices to keep your infrastructure up to date when it comes the latest technological advancements in IT

  • Protects your infrastructure from technological glitches and at the same time help you plan for some changes that may occur in the future.

  • Gives you peace of mind as they are committed to keeping your network secured, safe, and well-monitored, 24/7

Boost the Efficiency of Your Employees

Close monitoring, a series of diagnostic checks, and proper management are just some of the things that a complex communication infrastructure demands of your IT staff. Instead of assigning them to handle such, you can give them other important works that can help your business grow. With the help of an IT service provider, you can free your people from those complex IT work, so they can spend more time on being more efficient and productive in their new assigned fields.

Save Money

  • IT service providers can extend their operational hours without charging additional fees.

  • Your IT Team, when placed on a major task will help you boost your business’s productivity and efficiency, thereby giving you more positive results and more revenue.

  • Helps reduce expenses as you no longer need to conduct specialized IT training or pay large sums of money for an expensive IT expert to share his or her expertise.

  • Cut down costs on hydro and real estate by moving to a much power-saving off site hosting facilities.

  • Reduce network downtime for a better organizational efficiency, which in turn generates positive outcome.

  • Acts as a shield to your IT infrastructure against breaches to avoid expensive litigation, lost sales, and everything in between.

There are more than enough reasons why hiring an IT service provider is ideal for every business. It allows you to focus on boosting your productivity and efficiency at work, save you more money, and add protection to your IT infrastructure. Suffice it to say, hiring a good provider can let you focus more on the major things that can help your business grow.

Cloud Recovery – The Basics

cloud recovery

These days information is the most important of commodities. Organizations take great care to protect and their data and to ensure they can recover them even after a disruption or disaster. Thus many people have heard of the term disaster recovery as it applies to the world of computing – not real world natural disasters this time.

However, as many organizations have migrated to the cloud for their computing requirements, the term cloud recovery has become important. But what is cloud recovery?

The Basics Of Cloud-Based Disaster Recovery

Before we go on to cloud recovery, it is important to learn about disaster recovery in general terms. When used in the context of IT, disaster recovery is the provision of resources and plans of action intended to minimize the adverse effects of a disaster to allow the organization to regain normal function as quickly as possible. In some cases organizations prioritize disaster recovery actions to get mission-critical functions up and running first; the other functions take a back seat.

Two of the most important aspects of disaster recovery are recovery time objective (RTO) and recovery point objective (RPO). The RTO is the length of time between a disruption and the point where the organization or business enterprise should regain functions sufficient to allow its personnel to work again. The RPO represents the amount of data the organization can afford to lose, expressed in terms of time, when a disaster strikes. Both of these objectives are set by each organization in accordance with their requirements. Critical IT processes and data usually requires lower RPO and RTO numbers – but these come at a higher cost.

Early disaster recovery methods used physical onsite backups in dedicated servers or in backup tapes. These methods are very slow when compared to cloud-based disaster recovery solutions, although some companies still use physical onsite backups for their most sensitive data.

In the cloud, everything can be easily replicated and transferred from one storage area network (SAN) to another with great ease, speed and accuracy. Virtual servers containing data, applications, operating systems and software updates are easy to copy and move about.

Based on RPO and RTO, a company may choose a disaster recovery cold, warm or hot site. These are three other terms which are important. In disaster recovery, a cold site is one where the servers are on slumber mode until they are needed to restore data. In this system periodic backups are done depending upon an organization’s requirements.

A warm site has virtual machines preloaded with operating systems and applications on standby for any possible disasters. After a disruption, all that is needed is to restore the data. A hot site offers almost constant backups of data in real-time. This type of system is used in organizations with the most important or critical data to protect. This online article discusses the differences between the three types of systems.

What is great about cloud-based disaster recovery is that, like all other cloud services, they are highly scalable and they are offered on a pay-as-you-go basis. Perhaps you ought to make the switch too.

Commercial Security Systems – Worth Investing In

best commercial security systems

Many commercial establishments are investing in commercial security systems. Their move seems to be almost part of the cost of doing business considering the number of external and internal threats that we now face on a daily basis. The internet is full of stories of how stores have been ripped off, and how data has been stolen to make us wary of letting our guard down.

Thankfully the best commercial security systems have grown very powerful. Many commercial security systems have features designed to address a variety of threats to a business establishment.

Key Features of Commercial Security Systems

Majority of commercial security systems include provisions for video surveillance and recording. This feature protects the business from theft; in many instances the number of cases of attempted theft is reduced once a business announces it has video surveillance cameras installed. Such systems also keep a company’s employees honest. With video surveillance equipment deployed at strategic places, employees are less likely to try to steal or worse, sabotage operations. They would also tend to keep busy instead of letting time pass without getting any work done.

Access control is another feature that companies have in varying degrees. In the most complex systems, sensors are employed to track ID’s and badges fitted with biometric or near field technology. From this tracking it is possible to control access by department, work days, work shift hours, and sector. Entry and exit data can also be saved; these can be used to settle disputes over hours worked and to improve facilities to allow them to handle actual traffic.

Data access control is another important feature. This is more important in companies which keep sensitive computer data. However, smaller companies also need to protect such things as personal data of their employees from unauthorized access. This article contains tips about physical as well as data access security.

An intrusion detection and alarm system is also among the most common features of commercial security systems. These back up the surveillance cameras and provide immediate notification whenever an attempted intrusion is detected.

Some new security systems include fire detection systems. These consist mainly of smoke and heat detectors spread across the facility. The very best commercial security systems include provisions for central monitoring and control through a control station or through computers linked to the internet.

What Brings The System Together

Every business has unique security requirements. Some situations may require only the most basic security systems, while others may need the full range of features plus some amount of customization. Thus the assistance of experts is recommended in setting up of security systems. This would start with identification and assessment of various threats. Once the initial assessment is complete a security system can be set up with all the features needed to neutralize all perceived threats and security concerns.

When the security system has been set up, it may be advisable to avail of 24/7 monitoring services offered by many security companies. This is especially true of businesses which require high levels of security; banks fall under this category.

When you are not sure you can define the security system that meets your needs, it is best to consult with reputable security professionals.

Multi Touch – An Advancing Technology

 multi touch

When smart device screens first appeared on the market, they were just made for viewing information and content. With the coming of easily accessible mobile internet connections, that changed almost overnight and screens became responsive touch, turning them into input devices. The first few such gadgets could only track one touch at a time, but newer screens now feature multi touch functions. Though the improvement seems only minor, the jump from simple single touch screens to screens with multi touch capability is a big one.

People were amazed when the first touch screens were introduced, even if they can only accept a single touch input of data or instruction at any one time. It made manipulating the contents of the screen much more convenient – at your fingertips actually. Touch screens became popular that a large number of them were produced, featuring the only commercially available technology back then: single touch resistive.

But people are naturally curious and innovative, and soon multiple touch screens were in the market. The new screens not only recognized multiple touch points, they also recognized gestures. These new capabilities made using touch screens a lot more convenient. For the first time users can manipulate the contents of their screens. They can zoom in or out, rotate, and move content from one place to the next. Input of such other instructions as cut, paste, delete, undo, redo, and tab became simpler.

In short, multi touch screens were a huge hit. While their initial use was limited to smart devices, tablets, laptops and computers, soon larger screens became available. The availability of large format multi touch screens led to more innovative uses. When used as multi-touch tables, they allowed people to collaborate on projects instantly and on an unprecedented level. Kiosks using the large screens gave people (and prospective clients) the ability to access information and product details with ease. Instructions and presentations became a lot easier. Even advertisements became more effective.

They say that ‘need is the mother of invention.’ In the case of large multi touch screens, increased use led to a need to the development more touches and gestures that such screens would recognize. After all, users have varied needs which, at times, need customization.

Since 2014 there are already applications which allow users to customize gestures on Windows 8 touch devices, and even export such gesture files to any gesture engine. The TouchMe Gesture Studio is one such application. It allows the user to choose from thirty different gestures and use these on multiple devices. These customized gestures can be used to switch between apps, mimic keyboard shortcuts, show the task bar, show or hide the touch keyboard, change volume and much more.

Organizations like the International Electronics Manufacturing Initiative are incessantly looking for iways to advance the technology used in our touch screens. New research initiatives include one to develop technology which will allow us to feel our interactions with multi touch screens. They call it ‘tactile’ or ‘haptic’ technology. If researchers succeed, we would soon be able to ‘feel’ objects in thin air – including the ‘touch’ keyboard itself. Now that should make data entry much easier for fat-fingered people like me.

Predictive Dialer System Increases Agent Efficiency

predictive dialer system

People do not perform well when placed in adverse conditions.  It doesn’t matter what type of activity is involved, given ideal conditions, people perform well.  When the same people are pampered, they are able to bring out their best performances.  Many of the people who are pampered are experts in their respective fields.  Researchers and scientists are some of the most pampered lot in the world.

But when we speak of more ordinary types of people, you can say that sales people in general are also pampered.  It is not uncommon to find entry level sale jobs that includes a lot of perks including a service car; that is especially true of medical representatives.  This is because it takes a lot of skill and training to be a salesman.  Not everybody will have sufficient convincing skills to sell goods and services.

Some of the most common pampered sales people are call center agents.  More than the basic skills these call center agents have, the training they have received to be good at what they do make them extremely valuable resources.  That is why call center companies pull out all the stops to retain their services.  They are provided with above-average pay and a good benefits package. And if you visit a call center, you will see how they are pampered.  Everything they need is in their workstations.  They have panties loaded with food and drinks; they have slumber rooms, play rooms, gyms, etc.

On the work part of the pampering, they are provided with the most comfortable furniture, the most appropriate equipment and powerful software to make their jobs easier.  One of the most effective software tools given to increase a call center agent’s efficiency is the predictive dialer system.  More detail on how automated dialing systems work may be found in www.unisrc.com.

Predictive dialer systems , as opposed to standard virtual call center software, relieve the call center agent of the boring and tedious tasks so he can focus on assisting the client.  There is no sense in having a highly skilled and trained call center agent having to punch phone numbers manually.  The system dials the numbers for them and rejects those where the phone just rings continuously, are answered by a voice mail, returns a fax tone, or have been disconnected.  Only when a human voice answers the phone will a call be transferred to a call center agent.  Less time is wasted.

A predictive dialer system can also be programmed to pace calls.  Under this system calls are forwarded to each agent as they become available.  This helps ensures a more even distribution of calls/tasks as well as reducing the time in between calls.  Productivity increases as each call center agent is able to handle more calls.  Most contact centers, including members of organizations like the Greater Toronto Contact Center Association, use automated dialing systems.

Getting automated dialing systems to increase call center agent efficiency is probably one of the best investments a contact center can make.  Better software support always translates to better call center agent performance.

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